*{box-sizing:border-box}html,body,#app{height:100%;margin:0}body{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;background:#0b141a;color:#e9edef;overflow:hidden}button,input,select,textarea{font:inherit}.crm-shell{height:100dvh;display:grid;grid-template-columns:340px minmax(420px,1fr) 340px;background:#0b141a}.sidebar{min-width:0;background:#111b21;border-right:1px solid #27343b;display:flex;flex-direction:column;overflow:hidden}.sidebar-head,.panel-head,.chat-header{display:flex;align-items:center;gap:10px;padding:14px;border-bottom:1px solid #27343b}.sidebar-head{justify-content:space-between}.brand{font-weight:800;letter-spacing:.06em}.brand-sub,.panel-head small{display:block;color:#8696a0;font-size:12px}.search-box{margin:10px;display:flex;gap:8px;align-items:center;background:#202c33;border-radius:10px;padding:8px 10px}.search-box input{width:100%;border:0;outline:0;background:transparent;color:#e9edef}.filters{display:flex;gap:8px;padding:0 10px 10px;align-items:center}.filters-grid{display:grid;grid-template-columns:1fr 1fr}.filters-grid .check{grid-column:1/-1}.filters select,.panel-section select,.tag-add select,.template-form select{background:#202c33;color:#e9edef;border:1px solid #34434b;border-radius:8px;padding:7px;max-width:100%}.check{font-size:12px;color:#aebac1;white-space:nowrap}.conversation-list{overflow:auto;flex:1}.conversation{width:100%;border:0;border-bottom:1px solid #1f2c33;background:transparent;color:inherit;padding:11px;display:flex;gap:10px;text-align:left;cursor:pointer}.conversation:hover,.conversation.active{background:#202c33}.avatar{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:#2a3942;font-weight:700;flex:0 0 auto}.avatar.small{width:38px;height:38px}.avatar.large{width:72px;height:72px;font-size:22px}.conversation-body{min-width:0;flex:1}.conv-row{display:flex;align-items:center;justify-content:space-between;gap:8px}.conv-row strong,.last-message{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-row time,.account{font-size:11px;color:#8696a0}.last-message{font-size:13px;color:#aebac1;max-width:240px}.unread{background:#00a884;color:#071a14;border-radius:999px;min-width:20px;height:20px;display:grid;place-items:center;font-size:11px;font-weight:800}.meta-row{margin-top:5px}.status-pill,.company-pill{font-size:10px;padding:2px 6px;border-radius:999px}.status-pill{background:#334155}.company-pill{background:#243642;color:#bae6fd;max-width:145px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.s-new{background:#1d4ed8}.s-open{background:#0f766e}.s-in_progress{background:#92400e}.s-pending{background:#6d28d9}.s-resolved{background:#374151}.empty-list,.empty-chat{padding:24px;color:#8696a0;text-align:center}.chat-column{min-width:0;min-height:0}.chat-window{height:100dvh;min-height:0;display:flex;flex-direction:column;background:linear-gradient(rgba(11,20,26,.96),rgba(11,20,26,.96)),radial-gradient(circle at 20% 20%,#20333b 0 1px,transparent 1px);background-size:auto,18px 18px}.chat-header{background:#202c33;flex:0 0 auto}.chat-heading{min-width:0;flex:1}.chat-title{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-subtitle{color:#8696a0;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.window-badge{font-size:11px;border-radius:999px;padding:5px 8px;font-weight:700;white-space:nowrap}.window-badge.open{background:#064e3b;color:#a7f3d0}.window-badge.expired{background:#5f1b1b;color:#fecaca}.messages-area{position:relative;flex:1;min-height:0;overflow:auto;padding:18px 5%;overscroll-behavior:contain}.message-row{display:flex;margin:5px 0}.message-row.incoming{justify-content:flex-start}.message-row.outgoing{justify-content:flex-end}.bubble{max-width:min(680px,80%);border-radius:9px;padding:8px 10px;box-shadow:0 1px 1px rgba(0,0,0,.25)}.bubble.incoming{background:#202c33}.bubble.outgoing{background:#005c4b}.message-text{white-space:pre-wrap;overflow-wrap:anywhere}.message-meta{display:flex;justify-content:flex-end;gap:6px;color:#aebac1;font-size:10px;margin-top:4px}.template-label{font-size:9px;letter-spacing:.12em;color:#fbbf24;font-weight:800;margin-bottom:4px}.media-image,.media-video{max-width:360px;width:100%;border-radius:8px;display:block}.doc-link{color:#7dd3fc}.footer-bar{display:flex;gap:8px;align-items:flex-end;padding:10px;padding-bottom:calc(10px + env(safe-area-inset-bottom));background:#202c33;flex:0 0 auto}.footer-bar textarea{flex:1;resize:none;max-height:120px;min-height:42px;background:#2a3942;color:#e9edef;border:0;border-radius:10px;padding:10px;outline:0}.icon-btn,.send-btn{border:0;background:transparent;color:#d1d7db;cursor:pointer;font-size:20px}.icon-btn:disabled,.send-btn:disabled{opacity:.35;cursor:not-allowed}.send-btn{width:42px;height:42px;border-radius:50%;background:#00a884;color:white}.hidden-file{display:none}.expired-compose{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 14px calc(10px + env(safe-area-inset-bottom));background:#3b1d1d;color:#fecaca;flex:0 0 auto}.expired-compose div{display:grid;gap:2px}.expired-compose span{font-size:12px}.compact-main{width:auto!important;margin:0!important;white-space:nowrap}.new-messages-btn{position:sticky;bottom:8px;display:block;margin:8px auto 0;border:0;border-radius:999px;padding:8px 12px;background:#00a884;color:#061c16;font-weight:700;box-shadow:0 4px 12px rgba(0,0,0,.35)}.empty-state{height:100%;display:grid;place-content:center;text-align:center;color:#8696a0}.empty-logo{font-size:62px}.contact-panel{height:100%;background:#111b21;border-left:1px solid #27343b;overflow:auto}.panel-head{justify-content:space-between;position:sticky;top:0;background:#111b21;z-index:2}.panel-head-actions{display:flex;align-items:center}.panel-loading{padding:24px}.profile-card{text-align:center;padding:22px;border-bottom:1px solid #27343b}.profile-card .avatar{margin:auto}.profile-card h3{margin:10px 0 4px}.profile-card small{color:#8696a0}.profile-template{margin-top:12px}.panel-section{padding:14px;border-bottom:1px solid #27343b}.panel-section h4{font-size:13px;text-transform:uppercase;letter-spacing:.06em;color:#8696a0;margin:0 0 10px}.panel-section label{display:grid;gap:5px;font-size:12px;color:#aebac1;margin-bottom:10px}.kv{display:flex;justify-content:space-between;gap:10px;font-size:12px;padding:5px 0}.kv span{color:#8696a0}.kv b{text-align:right;overflow-wrap:anywhere}.order-note{margin-top:8px;background:#202c33;padding:8px;border-radius:8px;font-size:12px}.tag-wrap{display:flex;flex-wrap:wrap;gap:6px}.tag{border:1px solid #64748b;border-radius:999px;padding:4px 7px;font-size:11px}.tag button,.note button{border:0;background:transparent;color:#fca5a5;cursor:pointer}.tag-add{display:flex;gap:5px;margin-top:9px}.tag-add select{flex:1}.tag-add button,.primary-btn{border:0;border-radius:8px;background:#00a884;color:#061c16;padding:7px 10px;cursor:pointer;font-weight:700}.notes textarea{width:100%;background:#202c33;color:#e9edef;border:1px solid #34434b;border-radius:8px;padding:8px;resize:vertical}.primary-btn{width:100%;margin-top:6px}.note{background:#202c33;border-radius:8px;padding:8px;margin-top:8px;font-size:12px}.note small{display:block;color:#8696a0;margin-top:5px}.mobile-only{display:none}.mobile-panel-backdrop{display:none}.chat-actions-mobile{align-items:center;gap:1px}.small-action{font-size:16px;padding:5px}
.template-launch-wrap{padding:10px 12px 4px}.template-launch-btn{width:100%;border:1px solid #2a3942;background:#00a884;color:#061c16;font-weight:700;border-radius:10px;padding:10px 12px;cursor:pointer}.template-modal-backdrop{position:fixed;inset:0;z-index:9999;background:rgba(0,0,0,.72);display:grid;place-items:center;padding:18px}.template-modal{width:min(680px,96vw);max-height:92dvh;overflow:hidden;display:flex;flex-direction:column;background:#111b21;color:#e9edef;border:1px solid #2a3942;border-radius:14px;box-shadow:0 24px 80px rgba(0,0,0,.45)}.template-modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid #2a3942;background:#202c33}.template-modal-head h3{margin:0 0 4px;font-size:18px}.template-modal-head p{margin:0;color:#aebac1;font-size:13px}.template-form{overflow:auto;padding:18px 20px;display:grid;gap:14px}.template-form label{display:grid;gap:6px;color:#d1d7db;font-size:13px;font-weight:600}.template-form input,.template-form select{width:100%;border:1px solid #2a3942;border-radius:8px;padding:10px 11px;background:#0b141a;color:#e9edef;outline:none}.template-form input:focus,.template-form select:focus{border-color:#00a884}.template-form small{color:#8696a0;font-weight:400}.template-select-row{display:grid;grid-template-columns:1fr auto;gap:8px}.template-meta-row{display:flex;flex-wrap:wrap;gap:8px}.template-chip{border:1px solid #3b4a54;border-radius:999px;padding:4px 8px;font-size:11px;color:#cfd8dc}.template-chip.approved{border-color:#00a884;color:#53bdeb}.template-preview{border:1px solid #2a3942;background:#0b141a;border-radius:10px;padding:12px}.template-preview strong{display:block;margin-bottom:8px;color:#aebac1;font-size:12px}.template-preview div{white-space:pre-wrap;line-height:1.45}.template-error{border:1px solid #7f1d1d;background:#3b1515;color:#fecaca;border-radius:8px;padding:10px;font-size:13px}.template-modal-actions{display:flex;justify-content:flex-end;gap:10px;padding:14px 20px calc(14px + env(safe-area-inset-bottom));border-top:1px solid #2a3942;background:#202c33}.primary-btn,.secondary-btn{border:0;border-radius:8px;padding:9px 14px;font-weight:700;cursor:pointer}.primary-btn{background:#00a884;color:#061c16}.secondary-btn{background:#2a3942;color:#e9edef}.primary-btn:disabled,.secondary-btn:disabled{opacity:.5;cursor:not-allowed}.secondary-btn.compact{padding:8px 11px}
@media(max-width:1100px){.crm-shell{grid-template-columns:300px 1fr}.contact-panel-shell{position:fixed;top:0;right:0;bottom:0;width:min(390px,92vw);z-index:40;transform:translateX(105%);transition:transform .2s ease;box-shadow:-12px 0 32px rgba(0,0,0,.45)}.contact-panel-shell.mobile-open{transform:translateX(0)}.mobile-panel-backdrop{display:block;position:fixed;inset:0;z-index:35;background:rgba(0,0,0,.52)}}
@media(max-width:768px){.crm-shell{display:block;height:100dvh}.sidebar{position:fixed;inset:0;z-index:30;width:100%;height:100dvh}.sidebar.hidden{display:none}.chat-column{height:100dvh;min-height:0}.chat-window{height:100dvh}.mobile-only{display:inline-flex}.bubble{max-width:90%}.filters-grid{grid-template-columns:1fr}.filters-grid .check{grid-column:auto}.chat-header{padding:9px 8px;gap:6px}.avatar.small{width:34px;height:34px}.chat-title{font-size:14px}.chat-subtitle{font-size:10px}.window-badge{font-size:10px;padding:4px 6px}.messages-area{padding:12px 3%}.expired-compose{display:grid;grid-template-columns:1fr;padding:9px 10px calc(9px + env(safe-area-inset-bottom))}.expired-compose .primary-btn{width:100%!important}.footer-bar{padding:8px 8px calc(8px + env(safe-area-inset-bottom))}.template-modal-backdrop{padding:0;align-items:end}.template-modal{width:100%;max-height:96dvh;border-radius:14px 14px 0 0}.template-modal-head{padding:14px}.template-form{padding:14px}.template-modal-actions{padding:12px 14px calc(12px + env(safe-area-inset-bottom))}.contact-panel-shell{width:100vw}.company-pill{max-width:125px}}
/* ============================================================
MENSAJERIA PRO V5
============================================================ */
.template-modal.v5{width:min(860px,98vw);max-height:95dvh}.template-tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:#26343c;border-bottom:1px solid #2a3942}.template-tabs button{border:0;background:#17242b;color:#aebac1;padding:11px 8px;cursor:pointer;font-weight:700}.template-tabs button.active{background:#0b141a;color:#25d366;box-shadow:inset 0 -2px #00a884}.template-warning{border:1px solid #7a5b18;background:#30260f;color:#fde68a;border-radius:10px;padding:10px 12px;font-size:12px;display:grid;gap:5px}.template-warning strong{color:#fbbf24}.template-preview summary{cursor:pointer;font-weight:700;color:#aebac1;margin-bottom:8px}.field-card{border:1px solid #26343c;border-radius:10px;background:#0e191f;padding:10px;display:grid;gap:6px}.field-title{display:flex;justify-content:space-between;gap:10px;align-items:center;color:#e9edef;font-weight:700}.fixed-check{display:flex!important;grid-template-columns:auto auto!important;gap:5px!important;align-items:center!important;margin:0!important;color:#8696a0!important;font-size:11px!important}.fixed-check input{width:auto!important}.fixed-actions{display:grid;gap:5px;border-top:1px dashed #33434b;padding-top:10px}.order-lookup{display:grid;grid-template-columns:1fr auto;gap:8px;align-items:end}.order-lookup label{margin:0}.order-found{border:1px solid #065f46;background:#063d32;color:#a7f3d0;border-radius:8px;padding:8px 10px;font-size:12px}.bulk-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.bulk-upload{border:1px dashed #3b4a54;border-radius:10px;padding:12px;display:grid;gap:8px}.download-template{color:#53bdeb;text-decoration:none;font-weight:700;font-size:12px}.bulk-grid textarea{min-height:112px;width:100%;background:#0b141a;color:#e9edef;border:1px solid #2a3942;border-radius:8px;padding:10px;resize:vertical}.bulk-empty{color:#8696a0;border:1px dashed #2a3942;border-radius:8px;padding:12px;text-align:center}.bulk-summary{font-size:12px;color:#aebac1}.bulk-table-wrap{max-height:220px;overflow:auto;border:1px solid #26343c;border-radius:8px}.bulk-table{width:100%;border-collapse:collapse;font-size:11px}.bulk-table th,.bulk-table td{padding:7px 8px;border-bottom:1px solid #26343c;text-align:left;white-space:nowrap}.bulk-table th{position:sticky;top:0;background:#202c33;color:#aebac1}.consent-box{display:flex!important;grid-template-columns:auto 1fr!important;align-items:flex-start!important;gap:8px!important;border:1px solid #365314;background:#17220c;padding:10px;border-radius:8px;color:#d9f99d!important}.consent-box input{width:auto!important;margin-top:2px}.bulk-common-fields{border:1px solid #26343c;border-radius:10px;padding:10px}.bulk-common-fields summary{cursor:pointer;font-weight:700;color:#aebac1}.campaign-card{border:1px solid #2a3942;background:#0e191f;border-radius:10px;padding:12px;display:grid;gap:10px}.campaign-head{display:flex;justify-content:space-between;align-items:center}.progress{height:8px;background:#26343c;border-radius:999px;overflow:hidden}.progress span{display:block;height:100%;background:#00a884;transition:width .2s ease}.campaign-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:6px}.campaign-stats span{background:#18242b;border-radius:8px;padding:8px;text-align:center;font-size:11px;color:#8696a0}.campaign-stats b{display:block;color:#e9edef;font-size:16px}.campaign-actions{display:flex;gap:8px;flex-wrap:wrap}.danger-btn{border:0;border-radius:8px;background:#7f1d1d;color:#fecaca;padding:9px 14px;font-weight:700;cursor:pointer}.campaign-error-row{padding:7px;border-top:1px solid #26343c;font-size:11px;color:#fecaca}.error-details{margin-top:6px;padding-top:6px;border-top:1px solid #7f1d1d;font-size:11px;line-height:1.5}.template-error strong{display:block;margin-bottom:4px}.template-error div{margin-top:3px}.template-chip{white-space:nowrap}
@media(max-width:768px){.template-modal.v5{width:100%;max-height:98dvh}.template-tabs button{font-size:12px;padding:10px 4px}.bulk-grid{grid-template-columns:1fr}.order-lookup{grid-template-columns:1fr}.campaign-stats{grid-template-columns:1fr 1fr}.field-title{align-items:flex-start}.template-form{gap:11px}.template-modal-actions{position:sticky;bottom:0}.template-modal-actions .primary-btn{flex:1}.template-modal-actions .secondary-btn{flex:0 0 auto}}
.template-success{border:1px solid #065f46;background:#063d32;color:#a7f3d0;border-radius:8px;padding:10px;font-size:13px}
/* V5.5 — campos básicos manuales y resumen de orden */
.manual-core-fields{display:grid;gap:10px;border:1px solid #28554e;border-radius:12px;padding:12px;background:#10231f}
.manual-core-heading{display:grid;gap:5px}.manual-core-heading strong{color:#66e6c4;font-size:14px}
.manual-core-field small{line-height:1.5}.order-found{display:grid;gap:5px}.order-found strong{margin-bottom:3px}
@media(max-width:768px){.manual-core-fields{padding:10px}.manual-core-field input{min-height:43px}}
/* V5.6: vista previa de imagen resuelta por producto */
.product-media-result{display:grid;gap:8px;margin-top:9px;color:#99aab4}
.product-media-result small{white-space:normal;line-height:1.45}
.product-media-link{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.product-media-link a{color:#61dcbf;text-decoration:underline;overflow-wrap:anywhere}
.product-media-link img{max-width:105px;max-height:105px;object-fit:contain;border-radius:6px;border:1px solid #294248}
/* V5.6: fuente única de Empresa para plantillas */
.manual-auto-company{margin:10px 0;padding:12px 13px;border-radius:8px;border:1px solid #2a615a;background:#12302c;display:grid;gap:6px}
.manual-auto-company strong{color:#a9f3de;font-size:13px}
.manual-auto-company small{color:#b7d1c9;line-height:1.45}
/* V5.7: preflight de compatibilidad antes de enviar a Meta */
.v57-compatible-note { margin:12px 0;padding:10px 12px;border:1px solid rgba(0,190,145,.4);border-radius:10px;color:#b1f5df;font-size:13px;line-height:1.55; }
.v57-preflight { line-height:1.6; }
.template-modal-actions button[disabled] { opacity:.55;cursor:not-allowed; }
/* V5.8 - Datos unicos: mismo formulario para Manual/Orden/Excel */
.v58-unicos { border-color:#176553; background:#10231e; }
.v58-readonly { border:1px dashed #3b4a54; border-radius:8px; padding:10px 12px; color:#d1d7db; font-size:13px; }
.v58-readonly small { display:block; padding-top:4px; }
.bulk-common-fields .manual-core-fields { margin:12px 0; }
@media(max-width:768px){.v58-unicos{padding:11px}.v58-readonly{padding:9px}.template-form input{min-width:0}}
/* V5.9: formulario generado exclusivamente desde la plantilla de Meta */
.dynamic-fields-heading { padding: 12px 14px 8px; margin-top: 10px; border-top: 1px solid #32434e; display:flex; flex-direction:column; gap:4px; }
.dynamic-fields-heading strong { color: #d5f6ec; font-size: 14px; }
.dynamic-fields-heading small { color: #a9b7c1; }
.template-no-variables,.template-single-company { padding: 11px 14px; border-radius:8px; margin:8px 0; background:#122d2b; color:#cdebe4; font-size:13px; }
.dynamic-template-field { margin:8px 0; }
.dynamic-template-field input { width:100%; }
@media(max-width:700px){.dynamic-fields-heading{padding:10px 8px}.dynamic-template-field{margin:7px 0}}